We want you to feel confident when choosing AwakenedTemplates. This refund policy explains the conditions under which refunds may be requested and helps ensure a fair experience for every customer while protecting the value of our digital products.
We offer a 15-day refund window for our template kits, starting from the date of purchase. After this period, all sales are final, and no refunds or exchanges can be issued.
Some template kits or their features require Elementor Pro. This requirement is stated on the relevant product page before purchase. If a product requires Elementor Pro, you are responsible for purchasing and maintaining the required Elementor Pro license. A refund will not be issued if you choose not to purchase Elementor Pro when it is required for the product to function as described.
Before requesting a refund, we kindly ask you to contact our support team. Many issues are related to installation, setup, or compatibility and can usually be resolved quickly with assistance.
This refund policy applies only to purchases made through this website.
All services, including kit installation, website setup, customization, and other done-for-you services, are non-refundable once the work has started or the order has been confirmed.
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